For new customers, we usually ask for a 30% deposit before production, and the balance with copy of the Bill of Lading (B/L).

After a few successful orders, we can review the payment terms. We may offer more flexible options depending on your order volume and credit insurance approval.

In some cases, we can offer open terms, such as 60–90 days after ETD (Estimated Time of Departure). These terms depend on credit approval and cooperation with our financing partners.

Yes — we offer full customization based on your needs.

We can adjust colors, materials, sizes, packaging, and messaging to match your brand or market preferences. You can start from one of our collections or develop something from scratch.

Customization is available for both everyday and seasonal products.

We usually provide samples free of charge, unless the item requires high-cost molds or special components.

Standard sample development takes about 10–14 days, depending on the item.

Yes — we can handle product testing and certification based on the regulations in your country.

We work with certified labs to test for chemical safety, material compliance, and functionality, especially for strict markets like Europe, the U.S., and Australia.

We can also collaborate with your lab.

We usually work with FOB China terms, mainly from Ningbo or Shanghai ports.

If you need a different shipping arrangement, let us know and we’ll check if it’s possible.

Yes — we specialize in creating custom collections tailored to your needs.

You can start with your own ideas or build from our existing designs. Many of our customers share a mood board or concept direction, and our team of product and packaging designers develops a complete collection based on that vision.

We’ll help you select the right products, create custom packaging and displays, and deliver a ready-to-sell assortment that fits your brand and market perfectly.

We create samples based on your selected items or custom requests.

• For existing products, the sampling time is usually 5–7 days.
• For custom designs, the sampling time is usually 10–14 days.
• We send photos first, and once approved, we ship the physical samples.

Shipping can be done with your express account, or we can quote the courier cost.

Our standard production lead time is usually 45–60 days from sample approval.

If your order includes complex packaging or displays, it may take a bit longer. For simple reorders, we can often produce faster.

We always confirm the exact timeline before production starts, so you’ll know what to expect.

Yes — we can apply your brand name, logo, and custom packaging to our products.

We also offer ready-to-sell packaging and displays that can be fully branded for your store or market. This includes custom labels, boxes, hangtags, sleeves, and more.

Yes — we can offer market exclusivity for certain products or collections.

This is usually based on a minimum order commitment or annual sales volume, agreed upon in advance.

We have a full quality control process from start to finish:

• We keep reference samples for every order.
• We give clear quality and packing instructions to all factories.
• Our team checks products during and after production, especially in our own assembly facility.
• We make sure labeling, packaging, and displays meet your requirements.

If needed, we can also arrange third-party inspections before shipment.

Our headquarter is in Yiwu, China, where we operate an assembly facility alongside a full-service showroom.